All StoresSoufeel CouponsSoufeel Store

Soufeel Reviews

5.0

(Rated by 1755 users)

Store Details & Policies

Today's Best Deals

%OFF

Verified 7 days ago

SOUFEELNEWGet Code

%OFF

Verified 7 days ago

REGISTER20Get Code

%OFF

Verified 7 days ago

GVDMCHGet Code

Customer Reviews Store Information Features & Analysis FAQs

Overall Rating

5.0

Base on 20 Reviews

Ratings by Feature

Good Value
5.0
Price & Quality
4.8
Customer Service
4.8
Shipping & Delivery
4.0
Return Policy
4.0

Recent Customer Reviews (20)

Christina Mehler

Mar 31, 2023

Beautiful and Personalized NecklaceOrdered a personalized necklace for my daughter's birthday and it turned out absolutely beautiful! The engraving was perfect and the quality of the necklace exceeded my expectations.

View replies

Anne-Lise Kjeldsen

Mar 30, 2023

Great Quality JewelryI was pleasantly surprised by the quality of the jewelry I received. The stones were shiny and securely set, and the metal was sturdy and did not tarnish.

View replies

Kristian Daecher

Mar 30, 2023

Fun and Educational ToysMy kids love the buiding block sets I bought for them. I found it to be a very simple way to keep them interested for hours without doing anything, just perfection.

View replies

Jonathan Day

Mar 30, 2023

Couldn't expect moreLove the personalized bracelet I ordered, great quality and fast delivery.

View replies

Brigitte Bayer

Mar 30, 2023

Always a good experienceBeautiful jewelry, reasonable prices, and fast shipping!

View replies

Robi Kerekes

Mar 29, 2023

Perfect Gift for MomI wanted to get my mom something special for her birthday, and this store had the perfect gift! I ordered a birthstone necklace with her children's initials and she absolutely loved it. Thank you for helping me make her day special.

View replies

Zulema Pena

Mar 28, 2023

Love the light and crystalThe home decor items I ordered are great quality and add a nice touch to my apartment.

View replies

Mary Hocking

Mar 27, 2023

Impressed with the packaging of my orderEach item was carefully wrapped and came in a beautiful box. It's the little details like this that make me want to shop here again.

View replies

Christy Akhtakhanov

Mar 26, 2023

Comfortable ApparelI ordered a t-shirt from this store and was impressed with the quality and comfort. The fabric was soft and breathable, and the sizing was accurate. I'll definitely be ordering more apparel in the future.

View replies

Simone Eichmann

Mar 26, 2023

I love the unique designs this store offersFound a bracelet that matched my personal style perfectly. It's great to have a store that offers something different from the usual jewelry options.

View replies

Load More Reviews

Soufeel Pros & Cons

Pros

High-quality, personalized jewelry: Soufeel offers a wide range of unique designs and high-quality jewelry at an affordable price.

Great selection of custom jewelry and gifts: Soufeel stands out because they offer just about any custom jewelry piece you can imagine. They also offer innovative pieces, such as picture watches.

User-friendly ordering platform: Soufeel offers one of the most user-friendly ordering platforms and is especially beneficial if you’re ordering custom jewelry. You can see the jewelry piece previewed before you order it.

Price and Value: One of Soufeel’s biggest selling points is they offer high-quality jewelry at low prices. They constantly have sales and you can easily find a Soufeel coupon. Their custom jewelry pieces are especially affordable.

Services and Warranty: Every order has a 90-day money-back guarantee & you can add an additional 90-day warranty for $5.99.

Fast Worldwide Shipping: Soufeel offers fast shipping, although the average delivery time can exceed 7 days.

Free Personalization: The company provides free personalization for customized items.

Customer Service Response: Customer service typically responds within 6-12 hours via email, live chat, or telephone.

CONS

Poor Customer Satisfaction: Soufeel has a rating of 2.1 stars from 890 reviews, indicating general dissatisfaction with purchases.

Delivery Issues: Many customers have reported issues with delivery, including long wait times and unfulfilled orders.

Quality Concerns: Some customers have received subpar items, comparable to those from Wish or Temu.

Customer Service Problems: There have been complaints about unresponsive customer service and unhelpful responses to delivery issues.

Scams and Misleading Fees: Some customers have reported being charged for VIP fees and shipping insurance without receiving the promised services.

Soufeel Features and Benefits

Features

90-day return policy

Customers can return items within 90 days if not satisfied, provided they are unworn and in original condition

Warranty purchase option

Extends the return period to 180 days

High-quality, personalized jewelry

Offers a wide range of unique designs and high-quality jewelry at an affordable price

Great selection of custom jewelry and gifts

Provides just about any custom jewelry piece imaginable, including innovative pieces like picture watches

User-friendly ordering platform

Allows previewing the jewelry piece before ordering, especially beneficial for custom jewelry

Affordable pricing and value

High-quality jewelry at low prices with constant sales, coupons, and affordable custom pieces

90-day money-back guarantee

Included with every order

Additional 90-day warranty

Available for $5.99

Fast worldwide shipping

Offers fast shipping options

Free personalization

Provided for customized items

Customer service response

Typically responds within 6-12 hours via email, live chat, or telephone

Soufeel Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (20)

Christina Mehler

Anne-Lise Kjeldsen

Kristian Daecher

Jonathan Day

Brigitte Bayer

Robi Kerekes

Zulema Pena

Mary Hocking

Christy Akhtakhanov

Simone Eichmann

Soufeel Pricing

$10-$20

$20-$30

$50+

90-day warranty

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Klarna

Payment Process

Refund Information

Soufeel Pros & Cons

Pros

CONS

Soufeel Features and Benefits

Features

90-day return policy

Warranty purchase option

High-quality, personalized jewelry

Great selection of custom jewelry and gifts

User-friendly ordering platform

Affordable pricing and value

90-day money-back guarantee

Additional 90-day warranty

Fast worldwide shipping

Free personalization

Customer service response

Soufeel Frequently Asked Questions